When will I receive my parcel?
Once payment has been made for your order, please allow up to 1 business day for the order to make its way to our courier providers and for a tracking number to be provided.
Approximate delivery time frames:
- Australia Post Express: 1-3 business days (tracking provided)
- Standard Domestic Orders Australia wide: 3-6 business days (tracking provided)
- Standard International Orders: Usually 5-10 business days but in extreme cases can take up to 19 days (tracking provided)
What are the shipping costs?
|Standard Shipping - Australia||FREE|
|Express Post - Australia||$5|
|Standard Shipping - NZ||$15|
|Standard International Shipping||$25|
Once your parcel is passed onto our courier providers, you will receive the tracking details to monitor its progress to you. We will always be happy to liaise with the courier to determine the whereabouts of your package, but please understand that Luna + Sun cannot accept liability for any damage/s or loss caused to goods during transit. Should you require any assistance, please feel free to send us an email at email@example.com